At the bottom of the screen check the Hide all Microsoft services box and click Disable all. In the System Configuration window, click the Services tab. If you continue to have issues, you can try using another 2-step verification method that you set up.Ĭreate a new set of recovery codes following the directions in the Add 2-Step Verification to Your Account article. Disable 3rd party Software and Services from system startup: On the Desktop, press Windows + R keys, type msconfig and click OK. You will need to enter the new code that is displayed in the app if the previous code did not work. This is important because if you make a game and you put a price on it, you're still not going to be able to make money if you are unable to get anyone in. Logging Out (Android) This process does differ slightly depending on if you are using Android or iOS. On the screen that loads, fill in your Username and Password in the appropriate boxes and tap Login. Make sure you're entering a code that is currently active. To log into the Roblox Mobile app, simply open it up and tap the Login button. Roblox DOWN: Thousands of players unable to login due to server issues Gaming Entertainment .uk Roblox DOWN: Thousands of players impacted by server issues as developer. My Authenticator verification code does not workĪuthentication App 2-Step Verification codes only work when displayed in the app. If you're still unable to log in with a new code, please contact Customer Support. Use the Resend Code or Start Over feature on the 2-Step Verification login screen to request a new code. My email 2-step verification code does not workĮmail 2-Step Verification codes expire after 15 minutes and will no longer work if the code was already entered incorrectly for that account. If you cannot access your account or your linked email address, send a ticket to Robloxs support team with the category Account Hacked or Cant Roblox. If you're still not receiving the 2-Step code after following those steps, please contact Customer Support. You can also try using another 2-step verification method you set up if you continue to have issues.
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